Delivery
Delivery Time = Processing Time 3-7 days + Shipping Time
30 Days Refund / Replacement Policy
For most cases, we do not require you to return the item. Because each item is custom-made for you. That means If you are offered a refund or a replacement order, there will be no need to return the received item.
The following reasons are covered by our 30 Days Refund / Replacement Policy.
- Item received is different from the description or the product customization information.
- Item received is defective/damaged/broken/does not work properly.
- Incorrect ormismatched size.
- Lost/missing
The following reasons are NOT covered by our 30 days Refund & Replacement Policy. We are not liable for these issues.
- Request for a refund/replacement is after 30 days of product delivery.
- Pick the wrong size, product, address, custom information, etc.
- Product damaged by misuse, mishandling, or poor maintenance.
- Items that have been washed, worn, or soiled and damaged resulting from the customer's handling.
- Personal Reasons due to personal taste, change of mind, etc.
- Products purchased during a sale or any promotion.
